LiveChatAgent isn't live, isn't chat, and agent means robot

• Cathy says: Hello. My name is Cathy how can I help you?
• Andy says: Do you know the rental costs for a wedding at the [venue withheld]?
• Cathy says: I just need some information from you and we will be ready to continue.
• Cathy says: May I know your full name, email address and the phone number please?
• Andy says: Sure, Andy, me@x.com and 555-555-5555
• Cathy says: Perfect, our manager from [venue withheld] will personally contact you via email or phone shortly.
• Andy says: Wouldn't this interaction have been better served with a simple "contact us" form. Do you have any information on typical costs?
• Cathy says: I am sorry, No
• Cathy says: Thanks again for visiting [venue withheld]. It has been my pleasure to help you.